AT&T is facing criticisms regarding the poor reliability of its mobile network. This is affecting both normal mobile phone call suddenly interrupted as well as data transfer. In order to get the information properly reported and documented, and for improving the quality if its network, AT&T launched a new free iPhone App:
It allows users to report most issues and problems, well, only when they will be able to get finally access to the network... While we should agree that this is a step in the right direction, it might also be a way for AT&T to reply to numerous customers criticizing the poor quality of the network. Will AT&T use those reports to really improve the network where customers need it to be enhanced, this is another part of the story.
