cram44 has sent us the following message:
Just to testify to the problem that I observe with the navigon software. Since I bought this application (49 euros) I still have not succeeded in testing it. Whether I am downtown or on motorway, on foot or in the car, I never have a GPS signal. I made a round on AppStore and to my large and happy surprise I am not alone, since 65 of 228 opinions are negative and relates to this problem of reception. Since yesterday navigon with published this message on its support site :
What can I do to improve the GPS-Signal of my iPhone?
During the following process the memory of your iPhone will be reorganized. This will have a positive effect on the quality of the GPS-Signal. The internal memory will be entirely deleted during this process. Therefore it is extremely necessary to make a backup of the software as described in step 1.
1. Please connect your iPhone to iTunes and perform synchronize it. After that please click with the right mouse button on the iPhone-Icon (in the left menu of iTunes) and choose "backup". iTunes will now create an entire backup of your iPhone data and settings.
2. Then disconnect your iPhone from the computer and connect it to the power supply.
3. On your iPhone choose "Settings" -> "General" -> "Reset".
4. Then choose "Erase all Content and Settings" and confirm this.
5. The following steps can take up to two hours and more, depending on the model and storage capacity of your iPhone
6. After the procedure is finished please connect the iPhone to your computer again.
7. Now using the backup install your data and settings.
Basically it advises to restore completely the iPhone.
If all goes well, should have recovered the GPS signal in the software. There is nothing more to hope for except that there is an update of Navigon or the iPhone OS to prevent such blocking of the GPS.
