NVidia replied to question sent by Ars technica and formally denied rumors of mass GPU failures as we previously reported about it. According to their claims, the G84 and G86 chips would not be affected by the weak die/packaging material issue, and the sudden death of notebooks would only happen in certain specific conditions, still to be unveiled. According to NVidia, it is very unlikely that a NVIDA based notebook product will be affected.
In this story, and despite Ars Technica point of view, NVidia was not communicating enough to keep customers and IT websites informed about an on-going problem with GPU manufacturing and stability. One should remember that it originally started when NVidia filed a report to the SEC clearly stating that the company will budget 150 million to 200 million USD one-time charge to cover "anticipated customer warranty, repair, return, replacement and other consequential costs and expenses arising from a weak die/packaging material set in certain versions of our previous generation MCP and GPU products used in notebook systems. All newly manufactured products and all products currently shipping in volume have a different and more robust material set." If the problem was only limited to specific cases, why putting aside such amount of money?
Of course we will learn more in the coming weeks and months, especially if computer manufacturers release firmware updates aiming to modify the cooling settings of the GPU to keep it cooler than originally expected, draining battery charge, and shortening both battery and notebook lifetime. Let's hope that at the end the customers do not have to pay. For sure in EU, most regulations will force all PC manufacturers to replace at no charge the faulty/defective computer as hidden defect has no warranty limits. At the end a mistake from NVidia might cost a lot to notebook manufacturers if they are too soft with the GPU manufacturer...
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