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Defective Airport Express Station: Worldwide Investigation Campaign

By linathael. Original by linathael - 23/05/2006 11:18:48 CEST - Category: Apple
Couple of months ago, we were the first to report a reliability issue affecting the Airport Express Base Station (APX).
So far we have collected over 250 reports of defective APX from readers located all over the world. We have been able to draw the following conclusions:
- 95% of the defective APX are from countries using 220V as standard electrical voltage.
- Defective APX have all been manufactured by Foxconn in 2004 and 2005.
- Decoding APX serial number: i.e. HS430129R4N means: APX station built by Foxconn during the 30th week of 2004, weekly product number is 1233, and Apple product number is A1088.
- an APX station usually dies after 13-14 or 16-18 months.
- The product number of dead APX is A1088 for 220V-based countries, and A1084 for 110V-based countries.
Up to date, only users with an active AppleCare (for another Apple hardware) have been able to get their defective APX replaced free of charge. For most defective APX owners, AppleSupport has replied by either denying the issue, or claiming that the problem was so far unknown, whereas the dedicated subject on Apple's forum is the most visited one among all Airport topics... without mentioning all websites that have reported the issue for weeks.
Facing the increasing number of APX failure, we have decided to launch a worldwide campaign to record the serial number and all possible information related to defective APX in order to determine if the issue is due to faulty components, or rather originating from a design mistake which would then dramatically change the warranty.
So, please enter references of your dead APX using the following recording webpage:
>> http://www.macbidouille.com/apxdefect.php <<

(please, submit your references even if you have already sent them by e-mail to me)
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