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The curse of October 2004 iMacs

By Kalomir. Original by Lionel - 06/06/2005 17:49:10 CEST - Category: Apple
If we remind us well, Pascal was one of the first G5 iMacs owners to experience the no unfamous "midplane" problem. He had to change the motherboard a first time, yet this was only the first time:
another problem one week ago that consists in a kernel panic on boot with RAM infos displayed ?
Looks like a RAM problem
RAM check is ok
So this is the midplane again...
I call Apple who let me know I won't be allowed to reach phone help any more.
Small negotiation ensues as the card was changed not so long ago.
An hour later on the phone, I take an Applecare contract, as Apple won't send any more CIPs and the first Apple Center is 100 km away from where I livre.
I just had the Apple Center which confirms the following:
- the midplane isn't available any more, shortage
- 170 cards preordered for Apple (over all Europe). It's a really bad situation (so says the Apple center).

Let's remind Apple what the French law says:
Lorsque l'acheteur demande au vendeur, pendant le cours de la garantie contractuelle qui lui a été consentie, une remise en état couverte par la garantie, toute période d'immobilisation d'au moins sept jours vient s'ajouter à la durée de la garantie qui restait à courir. Cette période court à compter de la demande d'intervention de l'acheteur ou de la mise à disposition pour réparation du bien en cause, si cette mise à disposition est postérieure à la demande d'intervention.
This article L211-16 from the consumer's code created by the "ordonnance" n°2005-136 of February 2005 art. 1, says, in short, that any changes made to a belonging during the warranty time which results in an immobilization at least 7 days, will hence cause a prolongation of the warranty time.
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