- Apple's Europe-wide repair centre is in England, in Telford, and is called Celestica.http://www.celestica.com/
- Only France, Germany and the UK can directly use this centre, the other contries have to go through the local repair centres.
- if a problem is considered covered by Apple's guarantee, the machine is repaired, if not, nothing is done and it is sent back directly to the owner. If the problem is obviously NOT covered (like accidental damage), the costs are billed directly by Apple to the owner, before sending the machine to Celestica.
And it looks like that repair centre is good: many readers have been sending us extatic comments on the quality of repairs made to their laptops...
[moose: problems? repairs? I thought Apple laptops never broke down! Well, I must have been living for too long in a reality distortion field... or maybe it's just sheer hope keeping my Macs alive, here in this country where the closest Apple dealer is 5000km away]
