News for Saturday, 19 March 2005

Apple is still dealing with problems caused by the bankruptcy of ADT which was handling the Apple Care. However, things seem to be moving. Eric's testimony:

I had bought a PB 15" a year and a half ago at Apple Expo. A little time ago, the infamous whitespots started to appear on my display. I was no longer covered by the warranty, yet i called Apple support to know if it would be handled anyway and at which cost. After checking the serial number, the answer was "yes and free of cost".
With everything i had read on MacBidouille regarding the problems with Apple Care, i was a bit anxious about de time it would take and the quality of the service.
As arranged, Apple sent a UPS guy to my door 24 hours after my phone call who collected my machine in a box.
-the duration of the repair was supposed to be a week. And i've received it today, which is a week.
-the screen's been changed.
-the back of the screen (with the Apple logo) which had marks and scratches has also been changed.
-they replaced one of the little rubber pieces which had been broken with time. (i also suspect them of having changed the whole bottom of the PB... i cannot seem to find the scratches there used to be..)
-and so on...
In a nutshell, my PowerBook has been pampered back to its original state for free. :-)Thank you so much Apple.

An interesting fact is that the machine was sent in a repair centre in England, and has not been repaired in France.

Tulip Computer, a PC maker revealed its new "Fashion" notebook concept in a salon: the E-Go. The picture's caption : "Tulip Distribution Announces the World’s First Lifestyle Notebook"

Weird, this look gives me a feeling of deja vu ...
Oh... silly me... i had almost forgotten: Apple's clamshell iBook had the Apple logo underneath the screen. Definitely nothing to do with this... my bad...

(Thanks Jérôme)