Dear Service Manager,
Please forward this info to your technicians:
subject: iMac G5 noise issue
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you or the end-user can organize a replacement power supply either via GSX
or calling the Contact Centre for a DIY part (previous CIP procedure). The
affected units use 'AC-Bel' branded power supplies and there is a noise only
when plugged in 220v. The other supply we use 'Delta' fix the issue and all
current stocks are 'Delta' supplies.
Greetings
AppleCare
This explain why none of the iMacG5 distributed in the US were affected.
All iMacG5 being now delivered should not have this problem anymore. So no stress and place you order for an iMacG5 (using the link to AppleStore placed on our homepage, it will help us to maintain this website :) )
